ini Platform Privacy Notice

This page describes what we collect when you use ini and how we keep that data protected. We at ini collect personal information to operate our platform, process your deposits and withdrawals, verify your identity, and provide customer support. We take data protection seriously and do not sell your information to third parties for marketing purposes.

Our ini platform operates across multiple jurisdictions, and your data may be processed or stored on servers located outside your country. We comply with applicable data protection regulations in each region where we operate. This notice explains your rights, how you can request access to your data, and how to contact us if you have concerns about privacy.

We encourage you to read this notice carefully before using our ini platform. If you have questions about our data practices, our support team can provide additional detail.

What Data We Collect on ini

We at ini collect different categories of information depending on how you use our platform. When you create an account, we ask for a valid email address or phone number, a password, and your country of residence. This information is essential for account access and basic service delivery.

To play for real money on our ini platform, you must complete identity verification (KYC). We ask for a photo of your government-issued ID and sometimes a selfie. This is required by anti-money-laundering regulations and helps us prevent fraud and ensure account security. We also collect your full name, date of birth, and residential address during KYC.

Account data
Email, phone number, password, country, language preference.
Identity data
Full name, date of birth, address, ID number, photo of ID, selfie.
Payment data
Payment method details (e.g., DANA, e-wallet, mobile banking, local payment, bank account), transaction history, deposit and withdrawal amounts.
Usage data
Games you play, bets you place, time spent on ini, device type, browser, IP address.
Support data
Messages you send to our ini customer service team, issue descriptions, account problems.

We also collect technical data automatically. When you access our ini platform, we log your IP address, device type, browser, operating system, and the pages you visit. This helps us maintain security, diagnose technical issues, and understand how players use our platform. We use cookies and similar tracking technologies to remember your preferences and session information—you can control cookie settings in your browser if you prefer not to accept them.

Our ini payment processors handle sensitive data

When you deposit via online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, those payment providers may collect additional information. We recommend reviewing their privacy policies to understand how they process your data.

How We Use Your Data on ini

We at ini use the data we collect for specific purposes. Account data allows us to create and manage your ini account, authenticate you when you log in, and maintain your profile. Identity data is used for KYC verification, anti-money-laundering compliance, and fraud prevention. We do not use this data for marketing unless you explicitly consent.

Payment data on our ini platform is used to process your deposits and withdrawals, reconcile transactions, and detect suspicious activity. Usage data helps us improve our game offerings, identify technical issues, and understand player behavior. Support data is used only to respond to your inquiries and resolve account issues.

We do not sell your personal data to third parties. Our ini payment processors and customer support contractors may access your data to provide services, but they are bound by confidentiality agreements and may only use your data to fulfill their contracted functions. We may disclose data to regulatory authorities or law enforcement if required by law.

Data Storage and International Transfers

Our ini servers may be located outside your country of residence. When you use our platform, your data may be transferred to, stored in, or processed in jurisdictions other than Indonesia. These jurisdictions may have different data protection laws than your home country. By using ini, you consent to such transfers.

We apply industry-standard security measures to protect your data in transit and at rest. Our ini infrastructure uses encryption, firewalls, and access controls. However, no system is perfectly secure, and we cannot guarantee absolute protection against all cyber threats. We maintain breach response procedures and will notify you if your data is compromised in a significant way.

Data Retention on ini

We at ini retain your data as long as necessary to provide service and comply with legal obligations. Account and identity data are retained for the lifetime of your ini account and for a period after closure to satisfy anti-money-laundering and tax requirements. Payment transaction records are kept according to regulatory requirements, typically several years.

If you request account deletion on our ini platform, we will close your account and anonymise or delete personal data where possible. However, we may retain certain information if required by law or to resolve disputes. You can contact our support team to discuss your data retention options.

Your Rights Under ini's Privacy Policy

Depending on your jurisdiction, you may have rights regarding your personal data. You have the right to access the data we hold about you on ini. You can request a copy of your information by contacting our support team. You also have the right to request correction of inaccurate data and, in some cases, deletion of data we no longer need to keep.

  • 1
    Request access to your ini dataRight to know

    Contact our ini support team and ask for a copy of all personal data we hold about you. We'll respond within a reasonable timeframe.

  • 2
    Correct inaccurate dataData accuracy

    If your ini account information is incorrect, you can update it yourself through your account settings or request our support team to assist.

  • 3
    Request deletion (where permitted)Right to be forgotten

    You may request deletion of your ini data, but we may retain certain information if required by law or for legitimate operational reasons.

  • 4
    Withdraw consentMarketing opt-out

    If you've consented to marketing communications from ini, you can withdraw consent at any time through your account settings or by contacting support.

Cookies and Tracking on ini

Our ini platform uses cookies to remember your login session, language preference, and betting history. Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period). These help us provide a smoother, more personalised experience on ini.

We also use analytics tools to understand how players interact with our ini platform. These tools may place cookies or similar tracking pixels on your device. This data helps us improve game performance, identify technical issues, and enhance user experience. You can control or disable cookies through your browser settings, but this may limit some ini platform features.

Third-party partners (such as payment processors and analytics providers) may also place cookies when you use our ini platform. We recommend reviewing their privacy policies to understand their tracking practices. We do not control third-party cookies and are not responsible for their use of your data.

Contact Us About ini Privacy

If you have questions about our privacy practices, concerns about how we handle your data, or requests regarding your personal information, contact our ini support team. You can reach us through live chat (available during business hours), email, or the in-app help section on our platform.

When you contact us about privacy matters, please provide your account email or account ID so we can identify your account quickly. Our ini team will respond to your request within a reasonable timeframe. If you're not satisfied with our response, you may have the right to file a complaint with your local data protection authority, depending on your jurisdiction.

We at ini may update this privacy notice from time to time to reflect changes in our practices or applicable law. Material changes will be communicated through email or a prominent notice on our platform. Your continued use of ini after such updates constitutes acceptance of the revised notice.